Types of Information Collected
Terra Health Coaching collects Personal Information when you register for the Service, when a third party registers you for the Service on your behalf, or when you use the Service. Depending on how you use the Service, we collect different kinds of information about you. This information may include:
Personal Health Information (PHI)
If you are using the Service as part of your treatment from a health care provider or membership with a health insurance plan, then any information that identifies you as a patient of the health care provider or regarding your health may be PHI. If you are not a patient but are using the Service on behalf of a health care provider or health insurance company, then information about others that is accessible through the Service may be PHI. We will only use or disclose PHI as permitted or required under the Health Insurance Portability and Accountability Act, as amended, and implementing regulations (collectively, “HIPAA”). If your use of the Service is for purposes of a research protocol or is not through a health care provider, then HIPAA may not be applicable.
Personally Identifiable Information (PII)
PII is any information that can individually identify you and includes your name, and contact information, such as e-mail address, telephone number, or postal address.
Non-Personally Identifiable Information
Non-personally identifiable information includes information that does not personally identify you, but it may be linkable to you. If non-personally identifiable information is directly linked to personally identifiable information, it will be considered PII while it is linked. Aggregate and de-identified information is not considered PII.
Among the types of Personal Data that the Service may collect from the you, by itself or through third parties, there are: geographic position, general activity data, movement activity, Cookies, Usage Data, first name, last name, email address, body measurements & indexes, sleeping activity, phone number and picture. Some information regarding phone and SMS usage may be obtained from your device in the case that you choose to contact an emergency hotline.
Personal Data may be freely provided by the user of the Service, or, in case of Usage Data, collected automatically. Failure to provide the requested Personal Data may make it impossible for Terra Health Coaching to provide its Service to you. In cases where the Service specifically states that some Data is not mandatory, you are free to withhold this Data without any consequences on the availability or the functioning of the Service. If you are unsure about what Data is mandatory, contact us at firstname.lastname@example.org.
Users are responsible for any third-party Personal Data obtained, published or shared through the Service and confirm that they have the third party’s consent to provide the Data to Terra Health Coaching.
Collection and Combination of Information from Other Sources
We also may collect information about you that we may receive from other sources or from our offline interactions with you to, among other things, enable us to verify or update information contained in our records and to better customize the Service for you. We may combine information gathered from multiple parts of the Service into a single record.
Information Use and Collection
Terra Health Coaching collects and uses Personal Information from you for the following purposes:
Registration – When you register for the Service, or when a third party registers you for the Service on your behalf, we collect your Personal Information as part of the registration process, including but not limited to your name, address, phone number, email address, sponsoring provider and program settings. SMS messages and email may be used during the registration process to send a one-time code and link to access the Service.
Personalization – We collect information such as your picture in order to personalize the Service.
Notifications – Registered users of the Terra Health Coaching platform may receive push notifications or desktop notifications according to their user settings.
Self-Reported Health Information – We collect the information that you enter while using the Service, such as information regarding your health and/or medical condition and related behaviours.
Provider-and-Payer-Reported Health-Related Information – We collect information about you that is submitted with your permission by your authorized healthcare provider or other third party while using the Service, such as information about your health and/or medical condition, including information that is protected under HIPAA.
Automatically Tracked Health-Related Information – We collect data such as as cookies, geographic location, movement, heartbeat, change in altitude, data about surroundings and geographic position data in order to provide specific features. Most browsers and operating systems will allow you to opt out of the Services collection of geolocation information. Some operating systems will also allow you to opt out of the Services collection of activity information. If explicit authorization has been provided we may share this data with your authorized healthcare provider or other third party to allow them to provide personalized services.
Customer support – We may use your contact information to send you information about our Service or information relating to your health, to respond to technical support inquiries, or to help prevent spam, fraud or abuse. When you enter Personal Information into an inquiries or contact form in any portion of the Service, Terra Health Coaching uses the information provided to reply to requests for information or other requests as indicated by the form.
Managing contacts and sending messages – We may collect your email address, phone number and other contact information to communicate with you for purposes of registration or customer support, and to track usage of certain features in the Service, such as clicking on links included in a message.
System logs and maintenance – For operation and maintenance purposes, we may collect files that record your interactions with the Service (system logs) or other Personal Data (such as IP address).
Surveys and user research – From time to time, we may send you survey questions or contact you with questions related to your experience to help us improve our Service. We collect any responses you provide. Participation in such surveys or user research does not impact your access to the Service.
Analytics – Terra Health Coaching may collect and use your device’s unique identifier for analytics purposes or to store your user preferences. Terra Health Coaching may use Google Analytics or other third party services to monitor and analyse user behaviour.
Google Analytics is a web analysis service provided by Google, Inc. (“Google”). Google utilizes the Data collected to track and examine the use of the Service, to prepare reports on its activities and to share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Research – Information collected by Terra Health Coaching in conjunction with your use of the Service may also be used by Terra Health Coaching for research purposes. In such event, use of your information will be subject to the terms of any applicable informed consent and/or other authorizations from you.
Information Sharing and Disclosure
Terra Health Coaching does not rent, sell or share your Personal Information with other people or non-affiliated companies, except to provide products or services you have requested, when we have authorization to share such information, or when we provide information to companies or consultants working on behalf of or with us under confidentiality agreements as described below. These companies and consultants do not have any independent right to share your Personal Information.
We have third-party agents and service providers that perform functions on our behalf, including, but not limited to hosting services, content syndication, content management, technical integration, marketing, analytics, customer service, and fraud protection.
These entities may have access to Personal Information if needed to perform their functions. If such access is required, the third parties will be contractually obligated to maintain the confidentiality and security of that PII. They are restricted from using, selling, or distributing this data in any way other than to provide the requested services to the Service or as required by law.
Law Enforcement, Legal Process, and Emergency Situations
We may use or disclose your Personal Information to third parties if required to do so by law or on the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Service; (b) protect and defend our rights or property, the Service or our users, or (c) act to protect the personal safety of us, users of the Service or the public.
We may disclose de-identified versions of your Personal Information and other data (“De-Identified Information”) in aggregated or non-aggregated forms with institutional clients, partners, investors and contractors for any purposes related to our business practices. Permitted uses of your De-Identified Information may include but are not limited to, product development, marketing or research made available to the public.
Confidentiality and Security
We have taken reasonable and necessary steps to ensure that all Personal Information collected will remain secure. These steps include physical, electronic, and administrative procedures to safeguard and help prevent unauthorized access or disclosure, maintain data security and correctly use the Personal Information that we collect.
The processing of the Personal Information we collect is carried out using computers and/or IT enabled tools, following organizational procedures and modes appropriate and necessary to providing the Service. Personal Information is processed at Terra Health Coaching’s operating offices and in any other places where the parties involved with the processing are located.
It is important that you help protect the privacy of your own information. We strongly recommended that you take precautions to protect the security of any Personal Information that you transmit by using device security features, encryption and other techniques to prevent unauthorized interception of your Personal Information. You are responsible for the security of your information when using unencrypted, public or otherwise unsecured networks
Please understand, that while we try our best to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
Accessing, Changing and Deleting Your Information
If you are a registered user of Terra Health Coaching, you may review and change some of your information by logging into your account and editing your profile. You can request access, changes or deletions to your Personal Information by contacting us at support@Terra Health Coaching.com. Be advised that we may not be able to delete your Personal Information without also deleting your user account.
You will not be permitted to examine the Personal Information of any other person or entity without appropriate authorization. Our security procedures mean that we may request proof of identity before we disclose Personal Information to you. We may not accommodate a request to change or delete Personal Information if we believe doing so would violate any law or legal requirement, or cause the information to be incorrect.
The time period for which we keep Personal Information varies according to what the Personal Information is used for. In some cases, there are legal requirements to keep Personal Information for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain Personal Information for no longer than is necessary for the purposes for which it was collected or for which it is to be further processed.
Your Obligations to Keep Access Rights
You agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Service; and (b) maintain and promptly update your information to keep it true, accurate, current and complete. If Terra Health Coaching suspects, in its sole discretion, that such information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your account and refuse any use of the Services (or any portion thereof). If you are a registered user of the Service, you are solely responsible for the security and confidentiality of your username and password and you are solely responsible for any and all activities that occur under your account.
The Service may contain links or deep links to other websites, open search results or other online content. Terra Health Coaching generally reviews the content of online content linked through third party websites, but it is not responsible for such content, the privacy practices, or any advertisements on third party websites. Users should be aware of this when they use our Service and are encouraged to review the privacy statements of each third party website.
The Service is not directed to children under 13 years of age. Unless otherwise disclosed during collection and with parent or guardian consent, Terra Health Coaching does not knowingly collect Personal Information from children under 13 years of age.
Your Personal Information may be used for legal purposes by Terra Health Coaching, in Court or in the stages leading to possible legal action arising from improper use of the Service. By using the Service, you declare to be aware that we may be required to reveal Personal Information upon request of public authorities.
Questions and Suggestions
Beth is a National Board Certified Health and Wellness Coach, an advanced practice nurse with deep experience in treatment and education related to Pediatric Nutrition. She is a NBCHWC, Exercise Fitness Specialist and a Lifestyle Medicine advocate for all things physical and mental health. Beth resides in Long Island, NY and remains dedicated to creating programs to promote human health and well being through many different avenues and has joined Terra to bring that dedication to our members.
Carrie is a National Board Certified Health & Wellness Coach, trained at Duke Integrative Medicine. She is also a Certified Yoga Teacher (CYT) through Yoga Alliance, and obtaining certifications in Lifestyle Medicine from ACLM, and Mindfulness-Based Stress Reduction. Living in Sacramento, CA, but with a passion for travel and human connection, Carrie integrates the teachings from each modality to provide a holistic
and practical coaching approach to clients from all over the world.
Cecilia is a certified Health & Wellness Coach trained at the Health Coach Institute. She works with a focus on mental health, stress/anxiety management, and whole food nutrition. Cecilia offers coaching in Portuguese, Spanish and English with a compassion-based approach to lifestyle medicine. Cecilia studied Health Science Education (Public Health) and Whole Food Plant Based Nutrition. She is now living on the island of Mallorca, Spain completing her MBA.
Chelle is a National Board-Certified Health and Wellness Coach, Holistic Nutrition, and Whole Foods Culinary Specialist, and a trained Diabetes Prevention Lifestyle Coach. Using evidence-based principles and Lifestyle Medicine Chelle supports women seeking holistic solutions while walking through mid-life and searching for lifestyle improvement, nutrition, and health. Her specialty areas are women’s health issues, peri-menopause, pre, and T2 diabetes, stress management, sleep, nutrition, and mindfulness.
Cheryl Marshall is a Master Certified, passionate, reliable health coach and food for life instructor, who’s been employing the principles of a plant-based diet for over 20 years. She works with African American Women looking to prevent and overcome heart related risk factors by bringing awareness about the importance of heart health. Making a lifestyle change towards understanding the connection between lifelong healthy eating habits, exercise, and stress management for disease prevention is rewarding. If you are ready to take the first steps toward enhancing or changing your lifestyle let’s connect and find a health approach that’s right for you.
Diane is a Registered Dietitian who loves helping people learn how their lifestyle can impact their health and quality of life, to empower people to make healthy choices. She has helped clients with a wide range of nutritional needs for over 30 years. She has Board Certifications in Diabetes/Renal Nutrition and is a Certified Lactation Consultant. She believes that healthy living should be doable, accessible and affordable for everyone!
Jade Williams, RN is a National Board-Certified Health and Wellness Coach. She is trained as a Lifestyle Medicine Coach through the American College of Lifestyle Medicine, an Integrative Nutrition Health Coach through the Institute for Integrative Nutrition, and a Lifestyle Coach for the CDC’s National Diabetes Prevention Program. Jade has served as a coach, mentor, and facilitator with the Whole Health Institute and the Vanderbilt University Health Coach Certification program.
James is a Holistic Health Coach with a strengths-based approach. He studied Integrative Healthcare and Nutrition for his undergraduate, was involved in the men’s health program, and completed a wellness coaching and lifestyle medicine pathway through M. S. U. Denver. James
has personal experience with the challenges and joys of behavior change and views the peaks and valleys as valuable experience on the path of well-being. He is currently in practicum towards
national board certification.
Jamie has been a National Board Certified Health and Wellness Coach since 2018. She lives in Arizona with her husband and their two kids (4 and 2 years old). She loves to read and create art with her kids. Lastly, you can expect Jamie to meet you with curiosity, empathy and humor. "Welcome to coaching, I’m really excited to be on this healthy living adventure with you!"
I’m Janet Pearson and I love to cook! My passion is teaching others how to use real, whole foods to nourish and transform. It starts with daily lifestyle choices and learning what to put on our plates. I have studied with culinary experts, lifestyle professionals, researched data, and have read most plant based cookbooks written. I use recipes as guides to create delicious meals that are economical, nutritious, satisfying, and easy to prepare. Let’s create dishes that you enjoy so you can have the health you deserve for years to come!
Janine Gilardeis a Registered Nurse, National Board Certified Health and Wellness Coach, Lifestyle Medicine Coach and Culinary Nutrition Coach. Janine’s mission is to motivate her clients to achieve healthier, sustainable, lifestyle habits. Whether you want to manage your stress, weight, or chronic conditions, or you want to learn how to prep quick and nutritious meals, Janine can help you create your own path to well-being so that you can be healthy, with more energy, better focus and a sense of calm.
DR. KATHY S. SOVEROW
Kathy’s Ph.D. is in MindBody/Lifestyle Medicine and accompanied by NBC-HWC, ACC, LMC, Trauma-sensitive HeartMath® certifications. Having been a CBT for 30+ years, integrating coaching
psychology within her skill set was seamless. Kathy is an adjunct professor serving as dissertation chair/committee member for DHSc students at the University of Bridgeport (CT). At Saybrook University (CA) she teaches coaching (Integrative Wellness Coaching Department) and serves
on dissertation committees (Ph.D.).
Katie is a National Board Certified Health and Wellness Coach, pursuing her MSc in Health Psychology who partners with her clients to help them tackle the obstacles holding them back from realizing their best health. Whether dealing with the difficulties of natural life transitions or trying to lessen the impact of chronic illness, Katie meets her clients where they are at supporting their journey to improved health. Katie is also a breath coach and enjoys helping her clients use the power of their breath to help ease stress and encourage mindfulness.
LAILA MORCOS ZISSIS
Laila Morcos Zissis inspires change focusing on WHOLE soul living through strategic planning, mind organization, and connecting to inner wisdom. She is an intuitive and an ICF Professional Certified Coach, National Board-Certified Health, & Wellness Coach, and a Certified MentorCoach who brings evidence-based techniques and visionary solutions to help others move into higher levels of living. She has a passion for helping people remove the blocks hampering their wellbeing to live a joyfully energetic life.
Lara is a registered dietitian with Degrees in biology, nutrition, and a Masters in nutritional science. Her passion for nutrition stemmed from working at a hospital and observing the crucial role of nutrition in recovery from infections, illnesses and wounds. She knows the effects of trauma and chronic disease and is dedicated to help treat and prevent patients towards a functional, healthy and longer life using a strong nutritional platform.
Lauren has been a PA since 2007 with experience in Internal Medicine/Primary Care and Preventive Cardiology. She brings great passion and a wealth of knowledge to the Lifestyle and Wellness community. She loves helping her clients achieve optimal emotional and physical health, preventing and even reversing diseases such as hypertension, obesity, high cholesterol and diabetes.
Lillian is an RN and a Board-Certified Health and Wellness Coach. She has helped clients deal with various conditions, including diabetes, hypertension, obesity, chronic pain, stress, anxiety, and burnout. Using motivational interview techniques, she partners with her clients to assist them in shifting their mindset by meeting them where they are, calming their inner critic, and assisting them to see the possibilities of reaching their goals.
Inspired to help others after experiencing her own massive weight loss and health transformation, Linda became a National Board-Certified Health & Wellness Coach. Trained in Lifestyle Medicine, Emotional Eating and Culinary Habits, she helps clients end the vicious cycle of emotional eating, implement healthy mindset, behavioral and lifestyle modifications that address the root of the problem, restores health, well-being and quality-of-life.She is an empathetic, compassionate coach and believes in her client’s ability to reclaim their life!
Lydia Johnson is a Board-Certified dermatologist for more than 20 years. In 2020, she embarked upon a passionate journey to utilize her medical knowledge and experience to create a more widespread impact on our health as a Board-certified Lifestyle Medicine physician and certified health coach. Lydia is committed to maintenance of health, total well-being, and disease prevention, empowering others to enjoy lives of optimal well-being through lifestyle behaviors that are accessible to all.
Margaret is a Duke University certified integrative health coach and ADCES certified diabetes prevention and care lifestyle coach who partners with clients to look at their lives as a whole, set achievable action steps, establish accountability, and ultimately lead them to their best health. As a meditation instructor, she works to target stress reduction and lower levels of cortisol. She looks forward to partnering with you on your health journey.
Maria discovered a passion for disease prevention early on in her career as a registered dietitian. Over the last 16 years she has helped thousands of people with chronic disease meet their wellness goals by promoting food as medicine. Many find the whole food, plant-based message she promotes to be grounding in a world filled with much confusion about healthy eating. Maria enjoys partnering with her clients, helping them achieve their goals with her supportive and empowering coaching style.
Marian is a National Board Certified Health and Wellness Coach, and has been an acupuncturist in private practice for over 20 years. Her passion for lifestyle medicine grew out of a desire to empower her clients to reclaim their health and well being. Since 2012, Marian has earned coaching certifications from Wellcoaches, Wellstart Health, American College of Lifestyle Medicine and a plant-based nutrition certification from eCornell. Marian’s mission is to guide her clients to grow lifestyle habits they love--habits that provide a solid foundation for their thriving.
Mia is a NBHWC Health Coach and an ACE Fitness GFI fromHouston, TX! For the last 6 years, she has been working in the health and fitness industry, and as a Health Coach. Mia has assisted more than 500 people to build a healthier lifestyle. Her coaching style is focused and goal-oriented and she uses motivational interviewing techniques. As your Coach, Mia aims to help you achieve your ULTIMATE GOAL by setting small actionable goals, and she will help you overcome the obstacles that arise.
Michele Loesch is a certified Integrative Nutrition Health Coach and Board Certified with the National Board of Health and Wellness Coaches. She has a passion for educating, inspiring, and empowering clients to get well and stay well. Michele embraces living a healthy lifestyle, by choosing whole unbroken foods, movement, and incorporating mindfulness and stress reduction techniques into her life.
Patrick is a Health Coach who is passionate about connecting client values to healthy behaviors. Patrick spent the bulk of his career in the medical device industry where he came to recognize the shortfalls of treating symptoms over addressing the true cause of disease. This experience along with his success managing his own chronic vestibular condition through lifestyle deeply motivate Patrick to share the power of Lifestyle Medicine with others. Patrick is certified in Plant-Based Nutrition through eCornell.
Priscilla Marbell is a medical doctor and a National Board Certified Health and Wellness Coach. Having started her career in Medicine in her
home country Ghana, she transitioned to public health in the US. She specializes in corporate wellness, chronic disease self-management, Type 2 Diabetes prevention, weight loss and lifestyle medicine. Priscilla is a passionate health advocate and strongly believes that “health is wealth.” It is her mission to empower all clients to make sustainable, healthy lifestyle changes.
Richard is a multiracial global citizen who studied psychology, social work, medicine, plant-based nutrition, diet & lifestyle intervention, organizational leadership, & Spanish/English medical interpreting. He has worked with thousands of individuals utilizing Lifestyle Medicine in a variety of settings since the year 2000. His experiences don’t authorize him to talk down to anyone – instead, he’s learned that all individuals are of infinite value & that health is a precious & fragile gift to be nurtured & protected.
Reem is a preventive health care provider who helps her clients transform their lifestyle to a standard that fits their vision and values. Supporting her clients in addressing the root cause of the chronic illnesses, identifying and achieving their personal goals through lifestyle modification and coping with the issues that are causing them distress, anxiety, physical pain and unhappiness is her specialty.
Dr. Rob Warren is a Certified Health and Wellness coach. He is a physician Board certified in Family Medicine, Geriatrics, and Hospice and Palliative Medicine. Rob is motivated to help his clients struggling with addiction. Through his own personal journey in recovery Rob is uniquely able to assist his clients not only through substance awareness but complete lifestyle modification . Outside of his practice Rob enjoys time skiing, hiking, and spending time on the water with his family.
Sara is a National Board Certified Health and Wellness Coach, Exercise Physiologist and Lifestyle Medicine Coach with over 15 years of experience. She enjoys coaching adults who feel frustrated or ‘stuck’ with work/life stress getting in the way of exercise/movement, healthy eating, losing and maintaining weight. Sara is passionate about partnering with clients to create goals around their physical, mental, emotional and spiritual health to make positive lifestyle changes, prevent diabetes and better
manage their chronic health conditions so they can feel better and live healthier lives.
Shruti's name means to "hear" and she is eagerly waiting to listen and be a resource for you to achieve the health goals you have been pursuing (physically, mentally, socially, and spiritually), by way of a more plant based nutrition strategy and simple Lifestyle changes. Shruti made the change herself in 2011 and it's been an amazing journey bringing abundant health and happiness into her life. She is happy she can be that person who can walk with you in your new journey and help you to make the right decisions to lead your life in a very holistic way!
Hi! I’m Silvina, a Spanish bilingual registered dietitian, certified diabetes educator, mother, and health communicator with a special love for physical activity, from neighborhood walks to snowboarding, with an emphasis on playing tennis! I enjoy educating people about healthy lifestyle choices that include eating great nutritious whole foods combined in simple-quick meals and helping them to find ways to move during the day, while saving some time to relax and get enough sleep. Making healthy lifestyle changes can help conserve or improve our bodies’ health, and helping individuals to achieve positive changes is my focus and passion.
Stephanie is a National Board-Certified Health and Wellness Coach and a Certified Health Education Specialist, and she holds a master's degree in Health Education. Stephanie is passionate about helping people to reverse heart disease risk factors through lifestyle change. She works with physicians and businesses to provide integrative health coaching and small group lifestyle medicine classes.While pills and procedures have their place, Stephanie wants to help you reduce your reliance on them where possible. Through unconditional support and sustainable change, she can help you experience true health and a fuller sense of wellness.
Tami is a National Board Certified Health & Wellness Coach and has a graduate degree in the biomedical sciences. She supports others using her perspective gained in former professional roles as a biomedical scientist and a workplace health and safety officer as well as through her personal proactive management of the chronic condition epilepsy. Tami enjoys soccer, gardening, and hiking in nature. She is passionate about physical fitness, balanced nutrition, brain health, and healthy aging.
Terri is a National Board-Certified Health and Wellness Coach, yoga instructor, and nutrition educator. She holds an M.S. in nutrition as well as a M.Ed. and Ph.D. in education. She believes taking care of your own health is one of the most important gifts you can give to yourself and those around you. She enjoys working alongside clients helping them to implement sustainable lifestyle changes that bring them a more fulfilling and healthy life.
Theresa is a National Board-Certified Health & Wellness Coach. In remission from late stage Lyme disease, Theresa possesses valuable insight into the many challenges one encounters in healing their chronic and autoimmune conditions. Her coaching is rooted in the principles of lifestyle medicine, where you will learn to take control of your well-being and be your own advocate for health.
Vince is a National Board Certified Health and Wellness Coach who received his initial training and certification from The Mayo Clinic. Vince contracts with multiple businesses and nonprofit organizations in providing both oral and written education on the benefits of plant-based living for personal health, environmental stewardship, and ethical concerns. Vince utilizes positive psychology and a strength-based focus to empower patients to be their best selves.
I am a Nutrition and Lifestyle Practitioner. Certified in Behavior Modification, Diet Therapy, Holistic Health & Wellness Coaching, Exercise Science & Whole Food Plant Based Nutrition. After my own health transformation of losing 120 lbs and reversing Type 2 Diabetes; my passion became to help every person I can to live their optimal life. Free from chronic disease, overuse of medications and under estimation of the body's natural healing capability. My approach is a simple one--emphasizing proper nutrition, restorative sleep and some daily activity. My focus is on individualized goals, preferences and habit change to form a plan with my clients to help them reach the outcome they desire.